Understand Activity
See movement, peak periods and relevant trends across your sites.
Improve Operations
Review staff presence, service availability and process exceptions.
Reduce Losses
Use flagged activity and incident patterns to focus investigations.
Inform Planning
Support staffing, layout and operational decisions with activity data.
Compare Locations
Review patterns across multiple sites through configured reporting.
Measure Change
Compare activity before and after operational improvements.
AI Monitor Business IntelligenceIllustrative solution overview
FootfallVisitor trendsBy location and time
MovementZone activityDwell and flow patterns
OperationsExceptionsEvents requiring review
ManagementConnected reportsSite and multi-site insight
Questions your reporting can answer
When are our busiest operating periods?
Where do recurring incidents occur?
Which areas need better staff coverage?
What changed after a process or layout update?
ACTIONABLE INSIGHTS
More Than Security. A Smarter Retail Operation.
AI Monitor transforms compatible CCTV cameras into a retail intelligence layer, giving managers insight to make better decisions, improve performance, reduce shrinkage and develop the business.
- Compatible existing CCTV integration
- Real-time and historical analytics where configured
- People counting, heat maps and zone visibility
- Staff coverage and operational exception review
- Incident mapping and loss trend reporting
- Multi-site dashboards and tailored management reports
KEY FEATURES
Everything You Need for a Smarter, Safer Store
Select the analytics that answer your operational questions. Data quality and available integrations are assessed during scoping.
People Counting
Track foot traffic and peak activity by entrance, area or time period. Use the information to support staffing and operational planning.
Heat Mapping
Understand where people move and spend time. Review high-traffic and overlooked areas when considering layouts or service coverage.
Staff & Service Visibility
Review presence, unattended areas and response activity. Give managers useful context for service availability and operational consistency.
Suspicious Behaviour Review
Flag unusual patterns and high-risk activity for assessment. Use event context and available footage to support loss-prevention workflows.
Stock & Inventory Insight
Where camera views and workflows are suitable, discuss stock counting, movement visibility and exception reporting alongside your inventory processes.
Incident Mapping
Organise incidents by location, time and category. Examine recurring hotspots and recorded loss information to prioritise corrective action.
Video-Backed Auditing
Review exceptions and operational activity using time-stamped records and linked footage where configured. Support investigations with context.
Multi-Site Reporting
Bring relevant information from multiple locations into a management view. Compare patterns using consistent reporting definitions.
Integration & ROI
Where sales or operational data can be integrated, compare activity with business outcomes. Agree measurable reporting goals before implementation.
Queue and dwell analysis
Observe a defined waiting or browsing area to examine activity over time. Agree what starts and ends a dwell event, then consider promotions, trading conditions and service arrangements when interpreting it.
CCTV search for store reviews
Use available event references to find the footage relevant to a store question. A search result supports investigation; it does not establish why someone acted or prove a financial loss.
Retail reporting that can be checked
Compare footfall and activity with authorised trading records where suitable integration is available. Keep entry counts, unique visitors, transactions and verified losses as distinct measures.
BUILT FOR REAL ENVIRONMENTS
Retail Intelligence Across South Africa
From clothing stores and shopping centres to pharmacies, supermarkets and specialty retail, AI Monitor helps businesses run safer, more efficient and more accountable stores.
Fashion & ApparelShopping CentresPharmaciesSupermarketsSpecialty Retail
FROM ASSESSMENT TO OPERATION
A rollout designed around your site.
Define
Choose the business questions, relevant events and reporting goals.
Assess
Review camera positions, data quality and available integrations.
Configure
Set up useful views, event rules and management reporting.
Evaluate
Review results with your team and refine reports against the original goals.
Your questions, answered.
Do we need to replace our entire CCTV system?
Not necessarily. We first assess whether the existing camera views, hardware and network are suitable for the requested analytics.
Can camera data be compared with sales information?
Where a suitable integration is available, activity and footfall can be compared with sales or other operational data. Availability is confirmed during scoping.
Can CCTV count or reconcile stock?
Selected counting and stock-movement applications need suitable views and supported technology. General CCTV should not be assumed to identify every item or replace inventory records. Scope and validate the requirement first.
Build the right solution for your site.
Let’s talk about your people, your operations and your priorities.